has fifteen years experience as a communications trainer. She received
her BA from Brighton Polytechnic in England, her Postgraduate Certificate
in Education from Hong Kong University and her Masters of Science
in Training from Leicester University.
Rachel has taught in Hong Kong and Macau since 1987
designing and delivering courses for employees in the following
fields: retail banks, investment banks, hotels, major auditing companies,
trading companies, retail companies, transportation, property development,
government departments and education.
From 1995 - 98 Rachel taught Study Skills to undergraduates
and Business Communication Skills to MBA students at The University
of Science and Technology. Rachel set up Paradigm Training in 1998
having identified a niche between what education provides and the
Rachel is a member of the Hong Kong Institute of Human
Resource Management, The American Society for Training and Development
and the Women's Business Owners Club. In addition she has been a
tutor on the Diploma in Human Resource Management, which is a joint
venture between Hong Kong University, Leicester University and the
Hong Kong Institute of Human Resource Management.
Rachel has also given talks at the Hong Kong Club
and the American Club.
was born in Hong Kong and educated in the United Kingdom. She has
a Royal Society of Arts (RSA) Diploma in Commerce and a Certificate
in ELTA awarded by the RSA and Cambridge University.
The academic institutions she has worked for include
The British Council, Hong Kong Polytechnic University, Caritas Adult
& Higher Education Centre and The Sylvan Learning Centre.
Tracey's corporate language training includes developing
and delivering courses for: The Bank of East Asia, CMG Insurance,
KCRC, The Excelsior Hotel, Edward Kellar Ltd., Shanghai Commercial
Bank, Marks & Spencer and Shui On Construction. In addition she
has taught Business English courses at both The British Council
and PolyU's Centre for Professional & Business English where she
is currently conducting a course for The Hong Kong Society of Accountants.
Tracey is an external examiner both for the Business
English Cambridge Certificate (BEC) and the Business Language Testing
Scheme (BULATS) Certificate.
One of Tracey's recent projects was to be part of
the team conducting BULATS testing of Cathay Pacific's staff as
part of their organization-wide benchmarking scheme.
To complement her teaching and examining work Tracey
is also the Education Supplement Researcher for the South China
Diana Cox has
been teaching in Hong Kong and Europe since 1989. She gained her
BA from the University of Warwick and her MA in ELT from Hong Kong
Polytechnic University. She also has both the RSA Certificate and
Diploma in Teaching English as a second language.
Diana has worked for both tertiary institutions and
businesses. Her corporate work includes conducting courses for Panasonic,
Pacific Link and HSBC.
Diana specialises in voice projection and presentation
skills workshops using the techniques of theatre and drama to build
a rapport with the audience. She has conducted these workshops at
the Polytechnic University, Cathay Pacific and the Academy for Performing
Arts. These skills she gained in her ten years as a professional
actress in the United Kingdom and as a studio manager for BBC radio